Personal information is private!

The Mey House Partnership is committed to preserving the privacy of all guests and visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Information that we collect from you:

When you contact us, visit our website or make a reservation with The Mey House Partnership, you may be asked to provide certain information about yourself including your name, contact details or credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Use of your Information:

Your information will enable us to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your reservation or requests. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to Mey House, our website or our services. If you change your mind about being contacted in the future, please let us know either by phone or by email.

Disclosure of your Information:

The information you provide to us may be shared with third parties. Those parties process credit/debit card payments and provide support services on our behalf.

Unless required to do so by law, we will not otherwise share or distribute any of the information you provide to us without your consent.

Security and Data Retention:

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Use of cookies on the Mey House website

We do use cookies on our website to enhance the user experience. A cookie is a text file which contains information relating to your web journey and behaviour. It is stored in your web browser to enable us to personalise your experience next time you visit our website.

Managing your cookies

You will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether.

Listed below is an outline of the cookies used on our website.

Analytical tracking cookies to allow us to improve your experience

Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you, yet helps us to make improvements to the Mey House web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information.

Marketing cookies to measure performance

Our marketing cookies allow us to measure the effectiveness of our online marketing campaigns, for example our email marketing. They collect data anonymously of general visit patterns and trends to understand the likes and dislikes of our guests. They are also used to target you with relevant information specific to your browser activity and which pages you visit on the website.